Privacy Policy

1. Who we are

PixelServe (referred to as "we", "us", or "our") operates the website at pixelserve.eu and provides GPU server rental services. We are the data controller for personal data collected through this site.

2. Data we collect

When you create an account or place an order, we collect:

• Name, email address, and phone number
• Billing address, company name, company registration code, and VAT number (where applicable)
• Order history and invoice records
• Server access credentials provisioned to you

We also collect basic server logs (IP address, browser type, pages visited) for security and diagnostic purposes.

3. How we use your data

• To create and manage your account
• To provision and administer your server orders
• To generate and issue invoices
• To communicate with you about your account or our services
• To comply with legal and tax obligations

4. Legal basis

We process your data on the basis of contract performance (Article 6(1)(b) GDPR), compliance with legal obligations (Article 6(1)(c) GDPR), and — where applicable — our legitimate interests in operating and improving our services (Article 6(1)(f) GDPR).

5. Data retention

Account data is retained for as long as your account is active. Invoice and order records are retained for a minimum of 7 years to meet accounting and tax obligations. You may request deletion of your account at any time; statutory records will be retained as required by law.

6. Cookies

We use the following cookies:

• Session cookie — keeps you logged in during your visit. Expires when you close your browser.
• Google Analytics — we use Google Analytics to understand how visitors use this site (pages visited, time on site, general location). This sets cookies on your device and sends anonymised usage data to Google. Google may process this data in the United States under standard contractual clauses. You can opt out via Google's opt-out tool.

No advertising or retargeting cookies are used.

7. Third parties

We do not sell or share your personal data with third parties for marketing purposes. Data may be shared with payment processors and hosting infrastructure providers strictly as necessary to deliver our services, under appropriate data processing agreements.

8. Your rights

Under GDPR you have the right to access, correct, delete, or export your personal data, and to object to or restrict its processing. To exercise any of these rights, contact us at info@pixelserve.eu. We will respond within 30 days.

9. Contact

Questions about this policy: info@pixelserve.eu